Innovation at DePaul: Predictive Analytics for Health Care 6/1/2016 Twitter Facebook Google Plus What’s the practical value of big data in the health care industry?“It’s limitless,” says Raffaella Settimi (above), an associate professor in the College of Computing and Digital Media (CDM). “The first objective among stakeholders—doctors, hospitals, clinics, insurance companies, and pharmacies—is better patient […]
Learning #4: Understanding the patient experience requires a strategic plan, the proper tools, and humility. Frameworks and tools exist to help organizations better understand their processes from the patient’s perspective, designed to help organizations strategize around improvement, innovation, and redesign to enhance quality, safety, and productivity. Implications: Understanding what your patients experience when they are […]
Learning #3: Improving the patient and family experience cannot be distinguished from clinical care. Patient experience, safety, and quality are categories of care constructed by organizations which often serve to separate rather than to integrate processes. They are inter-related; we cannot affect one without impacting the other two. Implications: Watch what you say, and how […]