While the concept of dignity can mean many things to many people, fundamentally it represents an inalienable inherent worth of each individual. Dignity is best illustrated when it includes respect for one’s privacy, diversity, and preferences; compassion for one’s emotional state and needs; and, sensitivity toward one’s right for autonomy, purpose, and freedom. Dignity should be appreciated, valued, and enhanced in others in all aspects of life.
Health care organizations can benefit from developing patient experience strategies that address a universal desire to view ourselves as possessing a feeling of self-worth. The desire to experience dignified encounters in health care challenges caregivers to maximize and manage the dignity of patients, families, employees, and everyone the organization touches. Dignity in Action, Inc. can help your organization identify opportunities for developing patient-centered approaches to maximize the impact of dignified work.